1. How do I customize Sparky Memories products?

  • During the purchasing process, you'll find customization options. You can select preferred choices such as colors, names, or special messages.

2. What is the estimated delivery time?

  • The delivery time varies depending on the product and chosen shipping options. You can check estimates during the checkout process.

3. Can I cancel or modify my order?

  • Due to customization, orders cannot be canceled or modified after payment confirmation. Please review details carefully before finalizing your purchase.

4. How do I track the status of my order?

  • Once your order is shipped, you'll receive an email with the tracking code. Use this code to track the delivery status.

5. What to do in case of damaged or incorrect products?

  • Contact us immediately with photos of the damaged or incorrect product. We are here to resolve any issues and ensure your satisfaction.

Thank you for choosing Sparky Memories. We are dedicated to making your memories truly special. If you need further assistance, don't hesitate to contact us.