Return Policy

*Return Policy - Sparky Memories:*

At Sparky Memories, we want to ensure your shopping experience is seamless. Here is our customer-focused return policy:

*Returns and Exchanges:*
- We accept returns for damaged or defective products.
- If you receive a product in such conditions, please contact us within 30 days of delivery to initiate the return, exchange, or refund process.

*Return Procedure:*
1. Use our contact form to start the return process.
2. Provide order details and include clear photos of the damaged product.
3. We will review your request and respond with instructions for the next steps.

- Refunds will be processed back to the original payment method.

*Returns Not Accepted for:*
- Customer's incorrect choice of size or color.
- Change of mind after purchase.

*Unsuccessful Delivery:*
- In case of an unsuccessful delivery, we offer the option of replacement at an additional cost or partial refund.

Thank you for choosing Sparky Memories. We are dedicated to resolving any issues and making your experience with us exceptional. If you need further clarification or assistance, we are here to help.